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UK Customer Support

Outstanding reviews...

bethany stone was polite and efficient.

bethany stone was polite and efficient.

dai jones

14/06/2017

Jaimie Terry is s very helpful and …

Jaimie Terry is s very helpful and professional customer service agent with True Telecom who helped resolve my billing issues. Many Thanks

Mrs R. Roberts

06/06/2017

Colin Pearson investigated our problem …

Colin Pearson investigated our problem (phone not ringing for incoming calls) promptly and efficiently before referring to Openreach. Outreach came on time and the engineer (Ray) resolved the problem quickly at the exchange. It would appear that the complete loss of the line a couple of days ago was not completely resolved by Openreach at the time. Roger Bell

MR ROGER BELL

14/06/2017

excellent technical advice

After various problems initially setting up my Broadband with True Telecom, when my router arrived Michael James in the technical department was extremely helpful, and made it very easy for me to connect to the internet.

Wendy

23/06/2017

Trouble with WiFi range extender, fixed!

We were having trouble making the wifi range extender work. Rang True Telecom and were put through to Jaimie who we had spoken with before on a different matter. He took the time and effort to research our problem with Belken and ring us back and talk us through the fix. Now all working properly again thanks to Jaimie. Excellent service again from True Telecom and thank you Jaimie!!

Andy Russell-Smith

09/06/2017

Had a bad experience with true telecom …

Had a bad experience with true telecom and for 18 months no-one would listen to my complaints until I spoke to Robyn Thorley from the first phone call to her she sorted all my problems out without brushing anything under the carpet. This company could do with more Robyn Thorleys they may get a bit more respect from their customers. Thanks again Robyn for listening and seeing my problems.

Alan Elphick

22/06/2017

.Michael James was very patient and …

.Michael James was very patient and helpful when assisting me to activate my broadband.

Ulla johari

16/06/2017

Jamie was great

Jamie was great

Carol Weygang

08/06/2017

My incompetence quickly resolved by …

My incompetence quickly resolved by Michael James.. My phone had failed before TT took over. On reporting that the line was not operating, a check revealed that it was an Open Reach failure. They were notified, the fault resolved and I was informed promptly. Roger Bell

MR ROGER BELL

12/06/2017

Dave Smith - Tollesbury Essex

I called True Telecom technical support to resolve an issue I was having setting up a WiFi extension network. Agent Michael James called back and the issue was resolved by re-naming the Wi-Fi network. I was happy in that the issue was resolved in a timely and efficient manner. Michael James = Top Gun ;-)

Dave

21/06/2017

We win. Our customers win.

We’re leaders in the telecoms sector with award-winning products and services. Our technology is advanced but our secret is simple: to do everything possible to look after customers.

From our unbeatable tariffs and clear pricing to our helpful customer service team, you’ll enjoy a True customer experience.


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With packages to suit all your needs

Line Rental & CALLS
£9.03

Per Month for Business

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  • Cheapest line rental in the UK
  • Fixed prices for 2017
  • Up to 90% saving on UK local & national calls
  • UK based customer service
Broadband internet
£5.99

Per Month on 2GB Plan

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  • Reliable connection
  • Free wireless routers*
  • Up to 80mbps download speed*
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  • Unlimited calls to UK mobiles & land lines
  • Unlimited texts
  • 4G as standard
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Perfectly formed for small and medium sized business

Our packages are specifically designed for all businesses. There’s a range of landline, mobile and broadband tariffs to suit your budget, and our line rental charges are the lowest in the UK.

You can rely on us. We have a UK based customer call centre and we’ll help and guide you as your business grows.

Unrivalled home connectivity

With a range of landline, mobile and broadband packages to choose from, you’ll find one that’s right for you. We offer the lowest line rental price in the UK, affordable SIM only plans, plus a fast and reliable Internet connection.

What’s more, our responsive customer service team will help you feel right at home.

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SIM-ple savings

Unlimited calls, unlimited texts, 4G as standard and generous data allowances. Our SIM only plans start from just £14.99 per month.

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UK based call centres

Are overseas call centres one of your hang-ups? Our helpful team are based in Kent, right here in the UK. They’re available from 8.30am - 6.00pm, Mon - Fri. We answer calls within ten seconds.

Payment Terminals

It’s easy to manage and process card transactions with our cutting edge terminal equipment. We help your business grow by offering some of the UK’s lowest rates.

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Save a bundle

Reduce your bills even further by choosing one of our combined phone and broadband bundles.

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