Fixed price for 18 months
UK Customer Support
The best Customer Service
It is always a very pleasant and helpful experience talking to True Telecom staff. They are polite and are 'real humans' who go out of their way to get any problems sorted. Well done True Telecom for being head and shoulders above competitors in Customer Service.
Just signed up for another year.
Just signed up for another year. Thank you Emma Castle.
Thank you for a quick speedy response
Thank you for a quick speedy response, problem resolved.
Mr Michael Cox
Colin dealt with my problem in a …
Colin dealt with my problem in a professional and courteous manner....
Mark Baribal was extremely helpful and …
Mark Baribal was extremely helpful and very polite and patient. He explained very well the services of True Telecom.We are delighted with the package offered and he has saved us a bundle of money. If I could award him 6 stars I would. (This is my third attempt to send a rating e mail) Hope this one is successful.
J J VASS AND SONS LTD
Ive just renewed my contract with True …
Ive just renewed my contract with True Telecom. My account manager is Gavin. He has been so good to talk to about my business needs. It does help having the same person to speak to all the time. And he always remembers us. Reliable company, they do what they say, would highly recommend. Company Tahira Wells Ltd
Many Thanks To .Dan Pye and all staff at True Telecom
Many Thanks To .Dan Pye and all staff at True Telecom for all of your help with our line transfer that went wrong going to Sky. This has now been confirmed that this will be completed on the 13 April 2017.. A 10 plus to all at True Telecom B Morehen
1st for customer care
I have been with True Telecom for five months now with my landlines plus one month for fibre to cabinet broadband. Whilst my landline service has run very much as before with my previous phone provider what has really put True Telecom head and shoulders above the crowd is both in the reliability and superior speed - and in fact overall resilience - of their broadband network coupled with their customer care service. Only this morning I was contacted by Jaimie Terry from Customer Services checking that I was still a happy client and had no outstanding issues in need of resolution. A dodgy enterprise in which to engage to my way of thinking - putting ones "neck out" on a cold call to check that the customer is happy whilst not knowing what sort of verbal abuse might be returned. So for customer care True Telecom scores 10/10 in my book.
Early days but so far very impressed …
Early days but so far very impressed with the service. Michael James was excellent with a problem I had with TP links. Thankyou
Trustpilot reviews. Click here for more
We win. Our customers win.
We’re leaders in the telecoms sector with award-winning products and services. Our technology is advanced but our secret is simple: to do everything possible to look after customers.
From our unbeatable tariffs and clear pricing to our helpful customer service team, you’ll enjoy a True customer experience.
Let’s talk business
With packages to suit all your needs
Perfectly formed for small and medium sized business
Our packages are specifically designed for all businesses. There’s a range of landline, mobile and broadband tariffs to suit your budget, and our line rental charges are the lowest in the UK.
You can rely on us. We have a UK based customer call centre and we’ll help and guide you as your business grows.
Unrivalled home connectivity
With a range of landline, mobile and broadband packages to choose from, you’ll find one that’s right for you. We offer the lowest line rental price in the UK, affordable SIM only plans, plus a fast and reliable Internet connection.
What’s more, our responsive customer service team will help you feel right at home.
Unlimited calls, unlimited texts, 4G as standard and generous data allowances. Our SIM only plans start from just £14.99 per month.VIEW MOBILE DEALS
UK based call centres
Are overseas call centres one of your hang-ups? Our helpful team are based in Kent, right here in the UK. They’re available from 8.30am - 6.00pm, Mon - Fri. We answer calls within ten seconds.
It’s easy to manage and process card transactions with our cutting edge terminal equipment. We help your business grow by offering some of the UK’s lowest rates.