Fixed price for 18 months
UK Customer Support
Jaimie was very helpful and transfer …
Jaimie was very helpful and transfer should go smoothly, thankyou.
Thanks to Jon Higgins for his help …
Thanks to Jon Higgins for his help today. He was very mannerly and patient explaining to us "old folks" about our position re our transfer of broadband to True Telecom.
J J VASS AND SONS LTD
Line fixed same day
Rang with the line issue at 8.30 am, was lucky and truetelcom arranged an Engineer to visit between 1-6pm the same day, luckily he arrived at 1pm and within the hour, fixed the line. only complaint when these sort of things happen, i don't agree with call divert to be charged as i have had to do it twice in the last 2 months, this would be £12 ex vat, its not my thought that there have been line issue, my only complaint. thank you
Mr Richard Pateman
My line was restored in less than …
My line was restored in less than 24hours and I was very pleased with the service I received. I understand it was only loose screw in the junction in street. many thanks from a happy customer
MR GRAHAM JEWELL
I have had my reservations about the …
I have had my reservations about the service i have received in the past from true telecom but have to say that my conversation with Adam today has been most helpful and positive and at present most of my faith in True Telecom has been restored.
Brilliant - help for a Luddite
Brilliant - great staff - courteous and patient and helpful
Most helpful, polite and 'bubbly'! Well done Jamie Terry.
Customer service operator Adam …
Customer service operator Adam Frondigoun was most impressive. He was extremely helpful, spoke clearly and sorted out my query and account, I can't praise him enough. This is the second phone line I have with True Telecom and this kind of service makes running my business much easier. Thank you
True Telecom - Finally came up trumps
I have had an issue with True Telecom regarding incorrect billing for well over a year. I tried on numerous occasions to get a credit I was owed but nothing happened. Earlier today Bethany Stone from customer services called me to see how happy I was with them. I told her about my problem and she sorted the problem out immediately. Why this couldn't be done before, I don't know but I finally got somebody who actually cared about her customers. Very rare these days.
Very helpful and prompt with their …
Very helpful and prompt with their response, the kind of people who realise that you need to resolve problems quickly. Thank you very much
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We win. Our customers win.
We’re leaders in the telecoms sector with award-winning products and services. Our technology is advanced but our secret is simple: to do everything possible to look after customers.
From our unbeatable tariffs and clear pricing to our helpful customer service team, you’ll enjoy a True customer experience.
Let’s talk business
With packages to suit all your needs
Perfectly formed for small and medium sized business
Our packages are specifically designed for all businesses. There’s a range of landline, mobile and broadband tariffs to suit your budget, and our line rental charges are the lowest in the UK.
You can rely on us. We have a UK based customer call centre and we’ll help and guide you as your business grows.
Unrivalled home connectivity
With a range of landline, mobile and broadband packages to choose from, you’ll find one that’s right for you. We offer the lowest line rental price in the UK, affordable SIM only plans, plus a fast and reliable Internet connection.
What’s more, our responsive customer service team will help you feel right at home.
Unlimited calls, unlimited texts, 4G as standard and generous data allowances. Our SIM only plans start from just £14.99 per month.VIEW MOBILE DEALS
UK based call centres
Are overseas call centres one of your hang-ups? Our helpful team are based in Kent, right here in the UK. They’re available from 8.30am - 6.00pm, Mon - Fri. We answer calls within ten seconds.
It’s easy to manage and process card transactions with our cutting edge terminal equipment. We help your business grow by offering some of the UK’s lowest rates.