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Our customer service is second to none. We won’t let you down, that’s a promise.

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Fixed price for 18 months
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UK Customer Support

Outstanding reviews...

Most helpful

Most helpful, polite and 'bubbly'! Well done Jamie Terry.

james pugh

05/05/2017

Line fixed same day

Rang with the line issue at 8.30 am, was lucky and truetelcom arranged an Engineer to visit between 1-6pm the same day, luckily he arrived at 1pm and within the hour, fixed the line. only complaint when these sort of things happen, i don't agree with call divert to be charged as i have had to do it twice in the last 2 months, this would be £12 ex vat, its not my thought that there have been line issue, my only complaint. thank you

Mr Richard Pateman

09/05/2017

Very helpful and prompt with their …

Very helpful and prompt with their response, the kind of people who realise that you need to resolve problems quickly. Thank you very much

Bruce Catlin

09/05/2017

True Telecom - Finally came up trumps

I have had an issue with True Telecom regarding incorrect billing for well over a year. I tried on numerous occasions to get a credit I was owed but nothing happened. Earlier today Bethany Stone from customer services called me to see how happy I was with them. I told her about my problem and she sorted the problem out immediately. Why this couldn't be done before, I don't know but I finally got somebody who actually cared about her customers. Very rare these days.

David W

09/05/2017

I have had my reservations about the …

I have had my reservations about the service i have received in the past from true telecom but have to say that my conversation with Adam today has been most helpful and positive and at present most of my faith in True Telecom has been restored.

Chris Glass

22/05/2017

Customer service operator Adam …

Customer service operator Adam Frondigoun was most impressive. He was extremely helpful, spoke clearly and sorted out my query and account, I can't praise him enough. This is the second phone line I have with True Telecom and this kind of service makes running my business much easier. Thank you

debsgeoff13

28/04/2017

Thanks to Jon Higgins for his help …

Thanks to Jon Higgins for his help today. He was very mannerly and patient explaining to us "old folks" about our position re our transfer of broadband to True Telecom.

J J VASS AND SONS LTD

29/04/2017

My line was restored in less than …

My line was restored in less than 24hours and I was very pleased with the service I received. I understand it was only loose screw in the junction in street. many thanks from a happy customer

MR GRAHAM JEWELL

25/04/2017

Brilliant - help for a Luddite

Brilliant - great staff - courteous and patient and helpful

Rodger DUCKETT

15/05/2017

Jaimie was very helpful and transfer …

Jaimie was very helpful and transfer should go smoothly, thankyou.

robert griffiths

11/05/2017

We win. Our customers win.

We’re leaders in the telecoms sector with award-winning products and services. Our technology is advanced but our secret is simple: to do everything possible to look after customers.

From our unbeatable tariffs and clear pricing to our helpful customer service team, you’ll enjoy a True customer experience.


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With packages to suit all your needs

Line Rental & CALLS
£9.03

Per Month for Business

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  • Cheapest line rental in the UK
  • Fixed prices for 2017
  • Up to 90% saving on UK local & national calls
  • UK based customer service
Broadband internet
£5.99

Per Month on 2GB Plan

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  • Reliable connection
  • Free wireless routers*
  • Up to 80mbps download speed*
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  • Unlimited calls to UK mobiles & land lines
  • Unlimited texts
  • 4G as standard
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Perfectly formed for small and medium sized business

Our packages are specifically designed for all businesses. There’s a range of landline, mobile and broadband tariffs to suit your budget, and our line rental charges are the lowest in the UK.

You can rely on us. We have a UK based customer call centre and we’ll help and guide you as your business grows.

Unrivalled home connectivity

With a range of landline, mobile and broadband packages to choose from, you’ll find one that’s right for you. We offer the lowest line rental price in the UK, affordable SIM only plans, plus a fast and reliable Internet connection.

What’s more, our responsive customer service team will help you feel right at home.

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SIM-ple savings

Unlimited calls, unlimited texts, 4G as standard and generous data allowances. Our SIM only plans start from just £14.99 per month.

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UK based call centres

Are overseas call centres one of your hang-ups? Our helpful team are based in Kent, right here in the UK. They’re available from 8.30am - 6.00pm, Mon - Fri. We answer calls within ten seconds.

Payment Terminals

It’s easy to manage and process card transactions with our cutting edge terminal equipment. We help your business grow by offering some of the UK’s lowest rates.

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Save a bundle

Reduce your bills even further by choosing one of our combined phone and broadband bundles.

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