Customer service 0800 840 40 60

As of 1 February 2018, all True Telecom customers have been acquired by Onecom. Please visit for details of how to get in touch with Onecom.


Questioning your current provider? We’re the answer

We believe telecoms should be affordable, flexible, reliable and responsive. That’s why we offer competitive tariffs, packages that suit individual needs, robust technology and unbeatable service.

Thousands of homes and businesses have switched to us. Plus we’ve been recognised by Comms Business Awards as leaders in our field.

Here’s why you should switch …

You’re our No.1

Our customer service team try harder than anyone. Our call centre is based here in the UK and is there to help you with any query from 8.30am – 6.00pm, Mon – Fri.

Wait watchers

We answer calls within an average of ten seconds. That’s as fast as it gets.

Low costs are high priority

Our line rental prices are the lowest in the UK. Plus you’ll save even more with our landline and broadband bundles.

Fast and reliable broadband

With a standard download speed of up to 20Mb per second, and incredibly fast fibre of up to 80Mb per second, our broadband packages have never looked so good.

UK call centre

We don’t cut costs by moving overseas. Our priority is customer service.

Little differences for growing businesses

A dedicated account handler will answer your questions and help your business reach its potential.

There is a minimum of a 12 month contract and fees may apply for early termination of contract.

Switch today

Transferring to us couldn’t be simpler. All we need is a few details.
Call 0800 840 40 60 or

Arrange a Callback